FAQ

GENERAL

Office Hours

Monday - Friday 9:00am - 5:00pm PST

What is the difference between European Cut (AS) & Japanese Cut (TS)

This mainly applies to karate gi which have two distinct cuts or design. The first is the American Cut which is also known as the European cut. This uniform has sleeves which come to the wrists as well as pants coming all the way down to the ankles. The jacket is also of a standard length. The other cutting is the Traditional cut also known as the Japanese cut which is cut and designed specifically to cater to the traditional Japanese karate community. The sleeves and pants are much shorter, approximately ¾ length whilst the jacket length is very much longer.

Website

Any questions/comments/concerns about the website, please direct them to: Miguel@thebudostore.com

Payment options

We accept all Major credit cards and debit cards. We also accept Paypal - Our Paypal account is: thebudostore@hotmail.com

Sales Tax

For those purchasing within California there is a 8.75% sales tax which applies to your order. For those purchasing from outside California no sales tax applies.

Shipping

Free Ground Shipping!

Offer applies to online customers purchasing a minimum of $150. Non-continental & International orders are excluded from this offer. Heavy bags are excluded. Offer does not apply to Wholesale orders. We reserve the right to change or refuse this promotion at any time.

UPS Ground

Order will be processed and shipped within 1-2 business days. A tracking number will be provided 2-3 business days after the order has been shipped out. If you require it before then, please contact: info@thebudstore.com

UPS 3 Day & Next Day Air

Expedited shipping - Please be aware that in order for us to ship it the same day, the order must be submitted before 12:00pm PST. Orders received after this time, will be processed and shipped the next business day. If a product is not available from your order, we will notify you via email and/or phone.

International Orders

Currently, our software is not designed to calculate shipping cost internationally. If your shipping address is not within the continental U.S., it is considered an "International" order. During checkout please choose this option, we will process and calculate your shipping cost manually. We will then notify you of the final cost for your approval prior to charging. Any orders destined outside of the Continental U.S., will be shipped via U.S. Postal Service (USPS). We will send you two shipping options: Priority - 8-10 business days & Express Mail - 6-8 business days. These delivery dates are only estimates given by the post office. Actual delivery dates will depend on your location and your local customs processing. Please be aware of your countries custom policies. We (the seller) are not responsible for customs tax or fees of any kind. Please consult your local customs office for more details about your country's duties and taxes.

Exchanges

Return Policy

Return for exchange/refund should be made within 5 days of delivery. Shipping and handling fees are not refundable. Return for replacement should be made within 30 days. Customer is responsible for the shipping and handling fees except in the case of defects.
Products are warranted for defects in materials and workmanship for 30 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse.
All return merchandises should be in good condition for resale. Washed, worn, altered or soiled merchandises are not suitable for resale. A 15% restocking fee will be charged if new merchandise is returned within 14 days; within 15-30 days, 20%; after 30 days, goods will not be accepted.

Where should I return my order for exchange/refund?

Please send all returns to: Returns 9929 Pioneer Blvd. Santa Fe Springs, CA 90670 Please allow 2-4 weeks on all returns for exchange, refund, or credit.